Is there a minimum rental period?
Raya Maisonette has a minimum of 2 nights rental period, however, we make exceptions for regular customers who, on occasion, need a single night stay.
What is the check-in and check-out time?
- The check-in time is between 2:00PM and 0:00AM.
- Check out time is 12:00AM.
We may be able to provide the apartment at no extra cost for early arrivals or late departures if the booking calendar allows it.
How do I access the apartment?
Please inform us of your estimated arrival time when booking. We would be grateful if you could have the check-in time confirmed via email or text message the day before. We will make arrangements for you to gain access to Raya Maisonette. Generally, we meet you in front of the building.
What happens on check-out day?
Please call us or send us a text message when you leave.
Is smoking permitted in the apartment?
Our property is non-smoking.
What do I need to bring for my stay?
Raya Maisonette provides a basic kit of cleaning supplies. We also provide linen and towels. The additional items you will need are slippers and your personal toiletries.
Is the property serviced during my stay?
Raya Maisonette is a self-catering accommodation. In general, the flat is serviced prior to your stay. For long-term travellers, we clean the property and change the linen and towels once per week at no additional cost.
Are pets allowed on the property?
We’re sorry, but no pets are permitted in the suites.
Is the apartment accessible for people with physical disability?
It is difficult and even impossible for people with disabilities to get to the apartment. Raya Maisonette is located in a building without a lift. The flat is on the fourth floor.